Refund Policy

1. The 7-day window

Attend the first two sessions of your batch. If you decide the program is not right for you, email us within 7 days of the batch start date and we will refund your fee in full, less any payment-gateway charges actually incurred.

2. What qualifies

• Request made within 7 days of the batch start date.
• No more than two sessions attended.
• Course material downloaded for personal reference is fine; bulk downloading of the full library is not.

3. What does not qualify

• Requests made after the 7-day window has closed.
• One-on-one mentorship once the diagnostic session has been delivered, since it is prepared individually for you.
• Enrolments terminated by us for breach of the Terms & Conditions, such as sharing recordings or reselling material.
• The official NISM examination fee, which you pay to NISM directly and which we never hold.
• Dissatisfaction with trading results. We teach a method; we do not sell outcomes.

4. If we cancel

If Stock Fintech cancels a batch outright and cannot offer you a place in an equivalent batch, you receive a full refund with no deductions, regardless of how much of the course has run.

5. Transfers instead of refunds

If the timing simply does not work, you can transfer to a later batch of the same program at no charge, once, within six months of your original enrolment. Many students prefer this to a refund.

6. Instalment plans

If you are paying in instalments and cancel within the window, we refund what you have paid and cancel the remaining instalments. Cancelling after the window does not cancel your obligation for the remaining instalments.

7. How to request a refund

1. Email contact@mystockfintech.com with the subject line “Refund request”.
2. Include your full name, registered phone number, program name, batch start date and payment reference.
3. Tell us briefly why — it is not required, but it helps us improve.

8. How long it takes

We acknowledge every request within 2 working days and approve or explain within 5 working days. Approved refunds are initiated within 7 working days and are credited to the original payment method. Your bank may take a further 5 to 10 working days to post it.

9. Questions

Call +91 96963 71476 or email contact@mystockfintech.com. If something about your situation is not covered here, ask — we would rather talk it through than hide behind a clause.